Artificial Intelligence (AI) is transforming the casino field by optimizing processes and improving customer experiences. A document by Deloitte in 2023 showed that AI systems could improve operational effectiveness by up to 30%, enabling casinos to assign resources more efficiently and provide better assistance to patrons. One prominent person in this change is Bill Hornbuckle, […]
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Casino loyalty programs have evolved significantly over the decades, transforming the way gamers connect with gaming locations. At first, these systems were simple punch passes offering free drinks or meals. Nonetheless, as competition increased, casinos began to implement advanced frameworks that reward participants based on their expenditure and gaming patterns. In 2023, Caesars Entertainment launched […]